Traditionally, each county or organization has four key positions in WebEOC: EMA, public safety, public health and a general position. With the release of new WebEOC boards, such as the Incident Action Plan (IAP) board and the Checklist board, IDHS aims to help define Emergency Operations Center (EOC) and Incident Management Team (IMT) positions for a county EOC, ensuring effective incident management. 

In emergency response and recovery organizations, individuals traditionally serve specific positions, such as public information officer (PIO), logistics section chief or safety officer. In addition to those positions, a county or organization can add and define incident management team positions in WebEOC. The beauty of WebEOC is its flexibility. It allows organizations to fill unlimited positions for users.

Here is the IDHS-recommended list of key positions to operate in an EOC in WebEOC:

• EOC manager
• EOC operations
• EOC logistics
• EOC planning
• EOC finance
• EOC PIO
• IMT incident command
• IMT PIO
• IMT safety officer
• IMT operations
• IMT planning
• IMT logistics
• IMT finance/administration

Counties have the option to customize their Emergency Operations Center (EOC) positions, including assigning EOC Emergency Support Function (ESF) roles or county CERT positions.

To initiate the process, county officials should contact their district liaison or email the WebEOC team at [email protected].